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Is the beer sure to get to me?
Shipping bottled beer always involves a certain risk. We use break-proof cartons and have had very good experiences with our logistics partner "Hermes" so far. If something should break, write us a short mail with your order number. Together we will find a quick and uncomplicated solution. Please check that the package has been delivered complete and undamaged. If this is not the case, please do not accept the goods!
How many bottles fit into a package?
We ship our beer in two different cartons. Once with a maximum of 20 bottles and once with a maximum of 6 bottles. Make sure that you order your box well filled out. The postage is calculated according to size and weight. For example, if you order 12 bottles, you pay the same postage as if you ordered 18 or even 20 bottles.
Can I order larger quantities?
If you would like to order larger quantities of our beer, just send us a short mail and we will be happy to make you a non-binding offer.
Can I also send the beer abroad?
We ship our beers EU-wide. Please take the costs for this from the "delivery and shipping costs".
Can I send the beer as a gift?
You can specify a different delivery address during the ordering process. There you also have the possibility to enter a short greeting message (in the comment field, max. 200 characters). The invoice will be sent by email to the customer. The recipient does not receive an invoice in paper form. Unfortunately, special gift packaging is not possible due to the break resistance.
What is the best before date of the beers you send?
We only ship fresh beer! The MHD varies between 4 weeks and several months, depending on the type of beer, due to the partly handcrafted production process of the beers.
How long does it take until I receive the beer?
The order will be processed after receipt of payment and should arrive after a maximum of 3 working days. After shipping, you will receive a link from the Hermes Logistics Group to track your shipment.
Is the bottle deposit already included?
All our prices are gross and excluding deposit! The deposit is shown separately and depends on the type of bottle, it is 0.08 € (crown cork) or 0.15 € (swing stopper) per bottle. The bottles can be delivered in any well-stocked beverage market.
What payment methods do you offer?
As payment options we offer PayPal or prepayment. Payment on account is reserved for our regular customers.
What are the shipping costs?
Please take the shipping costs from the "Delivery and shipping costs".
And if I am not at home?
Hermes makes three delivery attempts. If you are not found 3 times and the package comes back to us, we have to charge a fee of 10.00 EURO for the reshipment.
Immediately after shipping you will receive an e-mail with which you can track your parcel.
This will also give you the opportunity to reroute your parcel, make an appointment or have the parcel delivered to the person next to you.
Further information can be found here: Hermes delivery of your choice
Why aren't you selling craft beers?
One or the other of you might ask in our shop why we don't sell Craft Beers. But anyone who translates Craft Beer into German will soon notice that we do sell this type of beer. Craft-Beer stands for nothing else than traditional handmade beer with character and you will find more than enough of it in our assortment. This is no coincidence. After all, Franconia is still the region with the highest brewery density. In Germany? No, worldwide! If you also consider that all our Franconian microbreweries have to adhere strictly to the Bavarian purity law of 1516, the renunciation of foreign beer varieties should be easy. In terms of taste, no one can outstrip the beers from Franconia so quickly. Who thinks, this would be only a sales slogan, will have to be convinced with Hier-gibts-Bier.de fast of the opposite. Franconian breweries still brew with heart and passion and you can taste it!